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Crisis Stabilization

Managing Crisis and Links to Services

Program Description

Our Crisis Stabilization program addresses urgent needs by offering a variety of services aimed at assisting members of the community who are experiencing a mental health crisis but lack the necessary supports.

  • Every person is assigned a community support specialist to provide support in working through a mental health crisis and accessing necessary resources.
  • Community Support Specialists provide linkage including mental health or substance use treatment services, psychiatry and short-term housing.
  • Community Support Specialists provide resources for accessing benefits and offers support in managing social systems.

Program Highlights

  • Our Crisis Stabilization program receives more than 300 referrals a year from hospitals, reintegration programs and other social service providers.
  • Our team regularly outreaches to people who are considered homeless.
  • Our team provides people with essential items such as hygiene kits, food, clothing and phones to get through difficult times.

Admission Criteria

In order to be eligible, a person must:

  • Be at least 18 years old
  • Be diagnosed with a mental illness
  • Have an active medical benefit card from Medicaid
  • Give informed consent to participate in service

Additional Supports

  • Provide court-mandated mental health assessments
  • Opportunity to transition into one of our other program services including PSR, Outpatient Day Program and/or Individual Therapy
  • Access to a 24/7 consumer support line
  • Onsite psychiatric services through contracted APN
  • Mental Illness Substance Abuse group for people working on sobriety
  • Employment services available for people actively engaged in service

Location

4331 W. 211th (Lincoln Hwy), Matteson, IL 60443

Contact Information

For more information, contact the Intake Department
IntakeCMHC@sertomastar.org or
708-748-1951 ext. 455

LOCATIONS

ALSIP OFFICE
4343 W. 123rd Street
Alsip, IL 60803
708-371-9700

CHICAGO HEIGHTS
OFFICE
1005 West End Ave.
Chicago Heights, IL 60411
708-755-8030

MATTESON
MENTAL HEALTH
& COUNSELING
4331 W. Lincoln Hwy.
Matteson, IL 60443
708-748-1951

MERRILLVILLE
OFFICE
8674 Broadway
Merrillville, IN 46410
219-440-7430

ACCREDITORS

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PACE Vehicle Program

Transportation services provided through the Pace Vehicle Program are open to the public.

If you are interested in this service or joining a vanpool, please call 847-228-2456.

WAYS TO GIVE

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CDS Update: As of Thursday evening, June 11, our 123rd Street building in Alsip remains without power. Please check back on Friday morning, June 12, for the status of our Alsip Community Day Services program.