Managing Crisis and Links to Services

Program Description

Our Crisis Stabilization program addresses urgent needs by offering a variety of services aimed at assisting members of the community who are experiencing a mental health crisis but lack the necessary supports.

  • Every person is assigned a community support specialist to provide support in working through a mental health crisis and accessing necessary resources.
  • Community Support Specialists provide linkage including mental health or substance use treatment services, psychiatry and short-term housing.
  • Community Support Specialists provide resources for accessing benefits and offers support in managing social systems.

Program Highlights

  • Our Crisis Stabilization program receives more than 300 referrals a year from hospitals, reintegration programs and other social service providers.
  • Our team regularly outreaches to people who are considered homeless.
  • Our team provides people with essential items such as hygiene kits, food, clothing and phones to get through difficult times.

Admission Criteria

In order to be eligible, a person must:

  • Be at least 18 years old
  • Be diagnosed with a mental illness
  • Have an active medical benefit card from Medicaid
  • Give informed consent to participate in service

Additional Supports

  • Provide court-mandated mental health assessments
  • Opportunity to transition into one of our other program services including PSR, Outpatient Day Program and/or Individual Therapy
  • Access to a 24/7 consumer support line
  • Onsite psychiatric services through contracted APN
  • Mental Illness Substance Abuse group for people working on sobriety
  • Employment services available for people actively engaged in service

Location

4331 W. 211th (Lincoln Hwy), Matteson, IL 60443

Contact Information

For more information, contact the Intake Department
IntakeCMHC@sertomastar.org or
708-748-1951 ext. 455