Sertoma Star Services was established through a merger of New Star and Sertoma Centre, two agencies that have provided programs and services for a collective 125-plus years.

Recovery is the idea that people can improve their health and wellness and live a full and meaningful life, all while having a mental illness. Everyone here is at a different place in their recovery, and Sertoma Star Services programs and services are designed to meet the unique needs and interests of every person served.

A Community Mental Health Center is an array of services. It can include both individual- and group-based services. Some are more about skill-building and psychoeducation, whereas other services are more about therapy and processing. We provide services both at our location in Matteson and out in the community. It’s a package of services from which people can choose to meet their needs.

Staff engage with people in a collaborative partnership focusing on the following principles: establishing a personal definition of recovery, building on strengths, creating a positive future, enhancing quality of life, reintegrating into the community, and increasing a natural support system.

Programs and Services Offered through Medicaid Funding

Psychosocial Rehabilitation (PSR)


Building Skills & Managing Symptoms

The Psychosocial Rehabilitation (PSR) program supports people in developing the skills to manage mental illness, socialize with others, and decrease reliance on professional supports. PSR groups focus on developing coping techniques for symptom management and increasing skills needed for personal growth through on-site educational groups. Transportation is available for attending PSR groups. Community support services offered focus on using the skills acquired in PSR in a community setting with staff support. The PSR case management team assists in gaining access to resources needed during the recovery process

Learn more about our Psychosocial Rehabilitation services »

Community Support Team (CST)


Supporting Community Integration

The Community Support Team supports people who are maintaining independence in the community. This support may include identifying and managing independent housing, health and psychiatric needs and services that support recovery. The Community Support Team also aids class members of the Colbert Consent decree to transition into apartments (or other living situations) from nursing homes.

Learn more about our Community Support Team »

Therapy & Counseling


A Personal Discovery Process

Individual or group therapy and counseling services provide an opportunity for exploring thoughts, feelings and behaviors from the past and in the present. This exploration contributes to gaining insight throughout the personal recovery process.

Learn more about Therapy and Counseling »

Crisis Stabilization


Managing Crises & Linking to Services

Crisis Stabilization addresses urgent needs by offering a variety of services aimed at assisting members of the community who are experiencing a mental health crisis but lack the necessary supports. Services include access to a crisis line, linkage to community behavioral health services, community-based case management, brief therapeutic intervention, and relapse prevention. These services minimize hospitalization and promote stability within the community.

Learn more about Crisis Stabilization »

Employment Services


Competitive and Supported Employment

The Employment Services program supports people with mental illness in obtaining and maintaining competitive employment. The philosophy of the program focuses on personal strengths and is based on the principle that employment is a route to recovery. The strategy for obtaining employment is through a person-centered process dedicating time and energy toward employment opportunities that are personally meaningful. The strategy for maintaining competitive employment is through a support team including clinical and employment staff.  Job coaching is available, as needed.

In order to receive Medicaid-funded Services, a person must:

  • Be at least 18 years old
  • Be diagnosed with a mental illness (recognized by Medicaid Rule 132)
  • Not require 24-hour medical supervision
  • Have an active medical benefit card from Medicaid
  • Meet any spend down required by Medicaid
  • Give informed consent to participate in Mental Health Services
  • Have the ability to self-medicate, if medications are taken during program hours
  • Meet the Medicaid funding criteria

Services for Youth (5 years or older)

Sertoma Star Services is an experienced provider of mental health services in the South Suburbs that can help youth in your community get the support they need. Our programs offer support, resources, and care tailored to each individual and their family. We blend therapy, education, and research to address specific needs and inspire leadership in their own journey.

Learn more about services for youth »


Dual Diagnosis Program

The Supporting Treatment and Recovery Together (START) program at Sertoma Star Services offers dual diagnosis support for individuals with a developmental or intellectual disability who are also experiencing mental illness. Services are provided through the use of psychosocial rehabilitation.

Learn more about the START program »


Community Development and Education

Professional staff provide education to schools, agencies, first responders, medical personnel, public institutions, corporations, faith-based organizations and other members of the community at-large. The goal of the program is to reduce stigma and increase mental health literacy.

Examples of trainings available: Mental Health First Aid (Adult and Youth), QPR Suicide Prevention Training, Hearing Voices and Mental Health Basics Overview. View Flyer »

Professional staff provide on-site and web-based professional development trainings. CEU credit is offered for counselors and social workers.

For more information on training, contact:
Community Education
gwashington@sertomastar.org
708-748-1951 ext. 418


If someone you know is affected by mental illness, find help by calling 708-748-1951 ext. 455

Intake

To learn more about our programs, services and schedule, contact our intake department and one of our staff members will speak with you about your needs and interests.

For more information, contact our Intake Department at
708-748-1951 x455 or 
IntakeCMHC@sertomastar.org

Learn more about what to expect at your intake appointment »

Funding Sources and Insurance Plans

Community Mental Health Services

  • Aetna Better Health of Illinois (MMP and MMCP)
  • Blue Cross/Blue Shield (MMP and MMCP)
  • Beacon Health Strategies (Humana) (MMP and MMCP)
  • County Care MMCP
  • Meridian Health Plan MMCP
  • Meridian Total Health MMP
  • Molina Health Care MMCP

We participate in the Illinois Medicaid managed care system called Health Choice. We accept all Medicaid managed care plans.*

*We accept private pay on a limited basis for special circumstances. We do not have a sliding scale fee schedule.