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Residential Services

Residential Services consists of providing Community Living Arrangement options that balance consumers’ desire for independence with their needs for supervised care. Our experienced staff take extra care when helping to find the right living solution for consumers. When it comes to residential care, one size does not fit all.

Community Integrated Living Arrangements (CILA)

Sertoma Star Services has 32 Community Integrated Living Arrangements (CILAs), licensed through the Illinois Department of Human Services. CILAs are a group home model with staff on site 24 hours a day, where individuals who are housemates live together for companionship and socialization, but also for training, socialized, learning different skills.

All the buildings are integrated into lovely neighborhoods throughout the Chicagoland area (both Will and Cook County), including Flossmoor, Thornton, Matteson, South Holland, Steger, Oak Forest, Park Forest, and Alsip. Residents take great pride in their homes. They enjoy decorating their own bedrooms, suggesting weekly activities and outings, and planning menus. They are responsible for their own laundry and personal care (according to skill level) and share daily chores associated with overall household management.

Intermittent Community Living Arrangements (I-CILA)

The I-CILA program provides services for individuals who live independently but still need outside supports. Some of our consumers live in our homes and apartments, while others live in their own residences. Individuals are assigned their own coordinator and personal support worker who help them achieve the goals listed in their Personal Outcome Measure assessment.

Program Highlights

  • Coordination of community resources and supports to meet individual needs such as medical, dental, educational, psychological, social, etc.
  • Coordinated case management provided by Qualified Intellectual Disability Professionals (QIDP)
  • Support from contractual Board Certified Behavior Analysts (BCBA) available. Services include behavioral assessment, development of a behavior support plan and ongoing evaluation and supports
  • Community activities and community integration
  • Opportunities and support to develop and maintain natural supports, relationships
  • Opportunities for skill development and growth in areas of self-advocacy, economic self-sufficiency, socialization, use of community resources, daily living and independent living skills, self-administering medications

Additional residential options offered by Sertoma Star Services include:

Supportive Housing

Permanent Supportive Housing (PSH) is a long-term housing model that combines affordable rental housing with voluntary personal support through programs at Sertoma Star Services. Residents may receive social support and counseling, job training and placement, and assistance with grocery shopping and bill management. It helps individuals/families achieve housing stability and self-sufficiency. Sertoma Star Services has three multi-family housing residence located in Homewood, Orland Park, and Alsip (opening 2026).

Privately Owned Homes

Sertoma Star Services is the first organization within Chicago’s south and southwest, and southwest suburban area to serve as an in-home support services provider for privately owned group homes. This option provides flexibility for families looking for structured and safe supports, which include 24-hour care.

We understand that the question of whether or not adult consumers should remain living at home or move into a more independent living arrangement is often one of the most challenging decisions guardians, family members, and their loved ones face.

For more information, contact Intake Coordinator Deanna Wetzel at intake@sertomastar.org or 708-300-8527.

LOCATIONS

ALSIP OFFICE
4343 W. 123rd Street
Alsip, IL 60803
708-371-9700

CHICAGO HEIGHTS
OFFICE
1005 West End Ave.
Chicago Heights, IL 60411
708-755-8030

MATTESON
MENTAL HEALTH
& COUNSELING
4331 W. Lincoln Hwy.
Matteson, IL 60443
708-748-1951

MERRILLVILLE
OFFICE
8674 Broadway
Merrillville, IN 46410
219-440-7430

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