Crisis intervention trainings address core components such as recognizing signs of crisis, conducting rapid risk assessments, de-escalation techniques, trauma-informed communication, and safety planning. Combining theory with hands-on practice, our certified facilitators prepare participants to stabilize situations, reduce immediate harm, and connect individuals to appropriate ongoing support. Trainings include standardized trainings for national certification as well as workshops with customized content.
Available Trainings and Workshops:
Mental Health Overview
Duration: Variable, with a minimum of 1.0 hour
Description of Course:
Customized workshop designed to meet the needs of participants. Sample topics:
Course Objectives:
QPR Suicide Prevention
QPR stands for Question, Persuade, Refer and is the CPR of mental health.
Duration: Variable, with a minimum of 1.0 hour
Description of Course:
Suicide prevention course that teaches participants how to help someone who may be considering suicide.
Course Objectives:
Conflict
De-Escalation and Negotiations
Duration: Variable, with a minimum of 1.0 hour
Description of Course:
Participants will explore the sources and nature of conflict, and complete various exercises designed to identify their individual conflict management styles and increase their repertoire of conflict management strategies.
Course Objectives:
Interventions and Preventions
We can tailor training to fit the needs of your group or organization. Crisis Intervention and Prevention training may include:
For training details, recommendations, or to request a training, contact Gia Washington at gwashington@sertomastar.org or 708-748-1951 X418
For training details, recommendations, or to request a training, contact Gia Washington at gwashington@sertomastar.org or 708-748-1951 X418.