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Conflict
De-Escalation and Negotiations

Duration: Variable, with a minimum of 1.0 hour

Description of Course:
Participants will explore the sources and nature of conflict, and complete various exercises designed to identify their individual conflict management styles and increase their repertoire of conflict management strategies.

Course Objectives:

  • Define conflict.
  • Understand the nature and sources of conflict.
  • Identify their individual conflict management styles.
  • Identify personal conflict situations they find stressful.
  • Discover and practice alternative approaches for preventing or managing conflict.
  • Explore the potential of affirmation as a conflict management skill.
  • Increase their repertoire of affirming behaviors related to conflict management.

QPR Suicide Prevention

QPR stands for Question, Persuade, Refer and is the CPR of mental health.

Duration: Variable, with a minimum of 1.0 hour

Description of Course:
Suicide prevention course that teaches participants how to help someone who may be considering suicide.

Course Objectives:

  • Refer a suicidal person to the appropriate resources.
  • Recognize the common causes, risk factors and warning signs of suicide.
  • Understand the common myths and facts surrounding suicidal behavior.
  • Question a person about suicide.
  • Persuade a suicidal person to get help.

Mental Health
First Aid

Modules: Adult | Youth | Public Safety | Older Adults | Veterans | Higher Education

Duration: 8 hours

Description of Course:
Just as CPR helps you to assist an individual having a heart attack — even if you have no clinical training — Mental Health First Aid helps you to assist someone experiencing a mental health-related crisis. In the Mental Health First Aid Course, you will learn risk factors and warning signs for mental health and addiction concerns, strategies for how to help someone in both crisis and non-crisis situations, and where to turn for help. You will learn how to apply the Mental Health First Aid action plan in a variety of situations, including when someone is experiencing:

  • Panic attacks
  • Suicidal thoughts or behavior
  • Non-suicidal self-injury
  • Acute psychosis (e.g., hallucination or delusions)
  • Overdose or withdrawal from alcohol or drug use
  • Reaction to a traumatic event

Empowering individuals, one swing at a time!

“Fore” the Future Golf Outing — Rescheduled

Due to rain, our annual “Fore” the Future Golf Outing at beautiful Idlewild Country Club has been rescheduled to October 5.

We’re grateful for everyone’s understanding and continued support as we look forward to coming together for a day of fun, friendly competition, and fundraising for programs and services supporting individuals with intellectual and developmental disabilities, as well as those living with mental illness.

Thank you to all of our sponsors, golfers, donors, guests, committee members, and volunteers for your continued support. We truly appreciate your flexibility and look forward to celebrating with you on the rescheduled date!

There’s still time to be part of the fun! You can:

  • Join us for dinner on October 5
  • Purchase Squares for Our Stars and Raffle tickets

We hope you’ll continue to support this special event and help us make the rescheduled “Fore” the Future Golf Outing a success!

Purchase Squares/Raffles and Dinner

(Golf Packages Sold Out)

2026 Sponsors

Helping us to empower individuals, one swing at a time!

Platinum Sponsor
Platinum Sponsor
Platinum Sponsor
Platinum Sponsor
Platinum Sponsor
Event Sponsor

Check out the photos from our 2025 event.

(click to enlarge photos)

Help the amazing people we support by playing the
“Squares for our Stars” game!
With a $50 square purchase, you have a chance to win one of our great prizes!

Prizes ranging from airline gift card to sport tickets!
Includes a chance to be our guest at the First Look for Charity 2027 event.

A limited number of squares will be sold.

Buy a Square

Winners will be chosen at our
“Fore” the Future Golf Outing on September 21, 2026.
Winners need not be present.

On June 16, Sertoma Star Services hosted the 2nd Annual Night at the Park, where Indiana families enjoyed a Gary SouthShore RailCats game. The weather was perfect, the night was filled with smiles, a few baseball souvenirs were caught, and to top it all off, the RailCats brought home a big win.

This special outing was made possible through the generosity of a donor who is deeply committed to the individuals we support and to advancing our mission. Their support helps create meaningful opportunities for connection, community, and unforgettable experiences, and we are truly grateful.

We were also pleased to welcome staff from The Arc of Indiana who visited our chapter and joined in the fun. Thank you to everyone who helped make the evening such a memorable success.

Sertoma Star Services Hosts Unique Wellness Event Designed Specifically for First Responders and Their Loved Ones

First responders are trained to answer the call when others need help. Yet the emotional toll of serving on the front lines often extends beyond the individual, impacting marriages, families, and personal well-being. To address this often-overlooked reality, Sertoma Star Services is hosting Responding First to Each Other: Wellness for First Responders and Their Loved Ones (ages 16+,) a free wellness event created specifically to strengthen relationships and support the mental health of first responder families.

The in-person event will be held from 8:30 a.m. to 1:30 p.m. on Friday, June 12,  at the Bremen Township Senior Complex, 15350 Oak Park Avenue, Oak Forest, Illinois. Attendance is free, but advance registration is required.

Reserve Your Spot!

There is a growing need for resources that focus not only on the well-being of first responders but also on the families who share in the challenges of the profession. While many wellness programs are designed for first responders alone, this unique event brings first responders and adult family members together to learn, connect, and build strategies for navigating the stressors that come with careers in law enforcement, fire service, emergency medical services, and other emergency response professions.

First responders regularly face trauma, long hours, unpredictable schedules, and high-pressure situations. These realities can create communication barriers, emotional strain, and increased stress at home. Responding First to Each Other was developed to help families better understand these challenges and equip them with practical tools to strengthen communication, build resilience, and support one another through the demands of the profession.

“First responders are often expected to be strong for everyone else, but the reality is that the stress, trauma, and demands of the profession don’t stay at work—they come home,” said Gia Washington, Director of Community Education at Sertoma Star Services. “While there is growing awareness around first responder mental health, there are still very few opportunities that bring first responders and their family members together to learn, heal, and strengthen their relationships as a team. This event fills an important gap by recognizing that wellness isn’t just individual—it extends to families. When first responders and their loved ones have the tools to communicate, support one another, and build resilience together, everyone benefits.”

Through expert-led presentations, interactive discussions, and wellness-focused activities, participants will gain valuable insights into maintaining healthy relationships while balancing the unique responsibilities of public service. The event also provides a rare opportunity for first responder families to connect with others who share similar experiences, fostering a sense of community and mutual support.

As awareness grows around the importance of mental health and wellness in public safety professions, programs that include spouses and family members have become increasingly recognized as an essential component of long-term resilience. Sertoma Star Services is proud to offer this innovative event as part of its commitment to supporting the mental health and well-being of the communities it serves.

Sertoma Star Services is a leading provider of programs and support for individuals with intellectual and developmental disabilities and those living with mental illness. Serving more than 2,000 individuals, the organization operates locations in Alsip, Chicago Heights, Crete, and Matteson, Illinois, with an office in Merrillville, Indiana. Through vocational, educational, therapeutic, and residential services, Sertoma Star Services empowers people ages 5 to 95 to achieve greater independence and meaningful inclusion in their communities. Learn more at sertomastar.org.

Sertoma Star Services Welcomes Nicole M. Dunham as Chief Human Resources Officer

Sertoma Star Services is pleased to announce the appointment of Nicole M. Dunham, SHRM-CP, as Chief Human Resources Officer. With more than 20 years of executive leadership experience, Dunham has dedicated her career to strengthening organizations through strategic workforce development, employee engagement, and people-centered leadership in nonprofit, healthcare, and corporate environments.  

As Chief Human Resources Officer, Dunham will lead the organization’s human resources strategy, including talent acquisition and retention, employee engagement, leadership development, compliance, organizational culture, and workforce planning. Her leadership will play a critical role in supporting Sertoma Star Services’ dedicated employees as they advance the organization’s mission of empowering individuals with intellectual and developmental disabilities and those living with mental illness.

Dunham joins Sertoma Star Services following several executive leadership positions, most recently serving as Chief Human Resources & Compliance Officer for One Hope United, a multi-state nonprofit serving more than 10,000 children and families annually. Throughout her career, she has successfully guided organizations through growth, organizational transformation, workforce development initiatives, compliance management, and strategic planning while fostering positive workplace cultures and high-performing teams.

“We are excited to welcome Nicole to the Sertoma Star Services leadership team,” said Kelly Berardelli,  President/CEO. “Her extensive experience, strategic vision, and passion for people-centered leadership will help strengthen our organization and support our continued growth.”

Dunham holds a Master of Arts in Organizational Leadership from Lewis University, a Master of Science in Human Resource Development and a Bachelor of Arts in Organizational Communications and Marketing from Indiana State University. She is a SHRM Certified Professional (SHRM-CP) and an active member of the Society for Human Resource Management.

“I am honored to join Sertoma Star Services and contribute to an organization with such a strong mission and impact,” said Dunham. “I look forward to supporting the talented employees who make this work possible and helping build a workplace culture that enables both employees and the individuals we serve to thrive.”

Sertoma Star Services empowers individuals with intellectual and developmental disabilities and those living with mental illness to live meaningful, independent, and productive lives. Serving nearly 2,000 individuals throughout Chicagoland and Northwest Indiana, Sertoma Star Services provides a wide range of programs and services focused on community inclusion, employment, residential support, therapeutic activities, and personal growth. 

LOCATIONS

ALSIP OFFICE
4343 W. 123rd Street
Alsip, IL 60803
708-371-9700

CHICAGO HEIGHTS
OFFICE
1005 West End Ave.
Chicago Heights, IL 60411
708-755-8030

MATTESON
MENTAL HEALTH
& COUNSELING
4331 W. Lincoln Hwy.
Matteson, IL 60443
708-748-1951

MERRILLVILLE
OFFICE
9111 Broadway, Suite H
Merrillville, IN 46410
219-440-7430

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PACE Vehicle Program

Transportation services provided through the Pace Vehicle Program are open to the public.

If you are interested in this service or joining a vanpool, please call 847-228-2456.

WAYS TO GIVE

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